Many players have questions about Casino days casino before they deposit their first euro — here are the honest answers.
Getting Ready
- Check your internet connection – a stable Wi‑Fi or 4G/5G connection prevents interruptions during gameplay.
- Prepare a valid government‑issued ID for identity verification (passport, driver’s licence, or national ID card).
- Have a payment method ready – Visa, Mastercard, Interac (for Canada), or a popular e‑wallet like Skrill or Neteller.
- Set a personal deposit limit – responsible gaming tools are available in the account settings.
- Familiarise yourself with the bonus terms: wagering requirements, game contributions, and max bet limits.
- Ensure you meet the minimum age (18+ or 19+ depending on your province) and are located in a permitted region.
Account Setup
- Visit the Casino Days homepage using a modern browser – no app download is needed; the site is fully mobile‑optimised and also works as a progressive web app (PWA) launched from your browser.
- Click the Sign Up button and complete the registration form with your email, username, and a strong password.
- Select your preferred currency (CAD, EUR, USD, etc.) and agree to the terms and conditions.
- Verify your email address via the link sent to your inbox.
- Log in and complete the Know‑Your‑Customer (KYC) process by uploading your ID and a recent proof of address – this step is mandatory before any withdrawal.
- Make your first deposit and claim the welcome offer – typically a deposit match bonus plus free spins on selected casino days slots.
Wagering Calculation
Understanding the wagering requirement is crucial when you use a casino days bonus. Suppose you receive a 100% match bonus up to C$500 plus 50 free spins. Let’s assume you deposit C$200 and get a C$200 bonus – your total balance is C$400 (deposit + bonus). The wagering requirement is often 35× the bonus amount.
Formula: Wagering Requirement = Bonus Amount × Wagering Multiplier
Calculation: C$200 × 35 = C$7,000
You must place bets totalling C$7,000 before the bonus funds become withdrawable.
Not all games contribute equally. Slots usually contribute 100% (every C$10 bet counts as C$10), while table games may contribute only 10–20%. For example, if you play blackjack with a 10% contribution, a C$10 bet only adds C$1 to the wagering progress. Always check the game contribution table in the bonus terms.
If the bonus includes free spins, winnings from those spins are added to your bonus balance and are also subject to the same wagering requirement. For instance, from 50 free spins you win C$50 – that C$50 becomes bonus money and must be wagered 35× (C$1,750 more) before withdrawal.
Important: Each bet is limited – the maximum bet while wagering a bonus is typically C$5 per spin/hand. Exceeding this voids the bonus.
Money In, Money Out
Deposits are instant for most methods. Minimum deposit is usually C$10 or C$20. Withdrawals take 1–5 business days depending on the method – e‑wallets are fastest (up to 24 hours), while bank transfers and card withdrawals take longer. Always withdraw using the same method you deposited with, if possible. Verification must be complete before any withdrawal.
Is It Safe?
Casino Days operates under a Curacao eGaming licence. While this provides a basic layer of regulation, it is not as strict as a UKGC or MGA licence. The site uses SSL encryption to protect financial transactions. Note to Canadian players: Curacao‑licensed casinos do not hold a local licence; therefore, any winnings may be subject to income tax in your home province. It is your responsibility to report and pay taxes according to local laws. Always use strong passwords and enable two‑factor authentication (2FA) if available.
Fix It Fast
- Login failure: Clear your browser cache or try a different browser. Reset your password if needed.
- Deposit not showing: Refresh your account after 10 minutes. If still missing, contact support with the transaction ID.
- Bonus not triggered: Make sure you entered the bonus code (if required) at deposit and that you met the minimum deposit amount.
- Game not loading: Update your browser or turn off ad‑blocker. Try launching in incognito mode.
- Withdrawal pending for days: Confirm your KYC documents are fully approved. If approved, wait the stated processing time.
Pro Tips
Deposit speed is almost instant, but withdrawal speed varies. Use the table below to plan your cashouts.
| Payment Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| Interac (Canada) | Instant | Up to 24h |
| Visa/Mastercard | Instant | 2–5 business days |
| Skrill/Neteller | Instant | Up to 24h |
| Bank Transfer | 1–3 business days | 3–7 business days |
Common Questions
How do I claim the welcome bonus?
Make a minimum deposit of C$10 (or equivalent) and the bonus is automatically credited – no code needed for most offers. Check the promotions page for details.
Can I play on my phone without downloading an app?
Yes, the Casino Days website is fully optimised for mobile browsers. You can add it to your home screen as a PWA for a faster experience.
What games can I play with bonus funds?
Most casino days slots contribute 100% toward wagering. Table games and live dealer games often contribute less – check the terms for each game category.
Is Casino Days legal in Canada?
Online gambling laws vary by province. While offshore casinos like Casino Days are not locally licensed, many Canadians play there. Always check your local regulations and tax obligations.
How long does withdrawal take?
E‑wallet withdrawals are usually processed within 24 hours, while card and bank transfers take 2–5 business days. First withdrawals may be delayed by KYC verification.
What if I forget my password?
Click the “Forgot Password” link on the login page and follow the email instructions. Use a mix of letters, numbers, and symbols for a new password.
Can I set deposit limits?
Yes, go to Account Settings > Responsible Gaming and set daily, weekly, or monthly deposit limits. You can also self‑exclude if needed.
Do I pay tax on winnings?
Since Casino Days is licensed in Curacao, winnings are typically not subject to withholding tax by the casino. However, as a Canadian resident you may need to report gambling income to the CRA – consult a tax professional.
How do I contact customer support?
Click the live chat icon or send an email to support at the address listed on the site. Support is available 24/7.
This guide covers the essential steps to get started at Casino Days. Always gamble responsibly and never bet more than you can afford to lose. Good luck!